CRM or Customer Relationship Management is a strategy for managing an organization’s relationships and interactions with customers and potential customers. CRM system allows businesses to manage business relationships and the data and information associated with them.
With CRM, you can store customer and prospect contact information, accounts, leads, and sales opportunities in one central location, ideally in the cloud, so the information is accessible by many, in real time.
GlobeSoft Qatar has partnered with leading-edge companies to help any business that wishes to start out with a foundation of great customer relationships. At GlobeSoft Qatar, we believe itâ€™s not just a transaction between the buyer and seller. But its to manage a myriad of connections, across time, within each company you do business with. You need to share information across various teams within your own organization who are making contact with the same customers.