User onboarding can be tedious. Even more,آ Whatfix makes it engaging by helping you easily design interactive product tours, onboarding task lists or provide just-in-time contextual guidance.
- Personalizes User Onboarding Experience
Personalization is key to engagement. Whatfix provides user-level segmentation helping you create personalized user onboarding experiences which in turn leads to a higher level of engagement.
Other Benefits of Whatfix
User onboarding can be tedious. As a result, Whatfix makes it engaging by helping you easily design interactive product tours, onboarding task lists or provide just-in-time contextual guidance. Whatfix ensures that their users develop a high level of application proficiencyآ within a short time
- Customer Support Improvement
While in-app customer support helps reduce the overall support overhead, Whatfixâ€™s technical help solutions can also be used across multiple touch points like email, chat or social media to respond to customer queries.
- Reduction in training Effort and Accelerate Performance
Traditional employee training programs take a lot of effort and are ineffective. Whatfixâ€™s interactive on-the-job training solution enables employees to learn while doing within the business application.
- Increase Employee Engagement and Customer Awareness
Because employee engagement is important, On-demand employee training with Whatfixâ€™s Self-Help widget allows your employees to access all the training resources right from within your web application. As a result, employees can save time on searching for guides and reduces human errors